Developing rapport with your patients
When you are a doctor knowing your profession and the narrow specialty you practice isn’t enough. You have to learn to interact with patients and be a gentle, understanding person. This is as important as he letter after your name.
Daily communication with patients isn’t easy. Sometimes you need to break unpopular decisions to them or bring bad news. One of your goals would be patient satisfaction by all means. You need to learn to manage your risks and develop healthy doctor-patient relations where patient complaints are dealt with sufficiently and swiftly, and where trust is the foundation of all interactions.
How you say something is as important as what you say. Having peace of mind for you and your patients means managing patient expectations successfully and knowing what to expect from each situation. All of this is possible to gain through experience, you just need to try harder.